fbpx

Maintain & Support SaaS collaboration platform for Supply chain partners

/ by / No comments

Maintain and Support a Supply Chain application for global medical instruments manufacturer the provides aids to differently-abled citizens

Objectives

  • Enhance and Change requests implementation
  • Flexible offshore team based needs to minimise staff overheads
  • Leverage vendor capabilities to scale-up or scale-down operations in short time-frame
  • Support and Maintenance of Application

Challenges

  • ‘As Is’ source-base with minimal documentation
  • Current baseline of features/issues not available
  • Complex and huge system
  • Support and Maintenance of application in quick-time with little or no help

Solution

  • Regularly engage with customers and detail the specifics required to resolve the application issues/tickets
  • With short application learning cycle able to support the application quickly
  • Integrate with customer systems and resolve technical challenges
  • Validate solution in Mock Production and quickly move to production environment with minimum or zero downtime

Benefits

  • Capabilities to ramp up and down operations in quick time-frame
  • Avoid costly outages and loss of productivity and time

Technology Stack

  • GWT, AcitivityBPM, Dozer, Hibernate, Spring Framework, Java, JUnit, PostgreSQL, Liquibase,BIRT Reports, Drools,Tomcat, with Ubuntu OS on cloud.

Post has no taxonomies
preloader