CAPA Solution

CAPA Solution for a global manufacturing company

Background

Digitize and automate process for managing customer issues and enable significant savings and with Corrective and Preventive Actions (CAPA)systems across its manufacturing units.

Objectives

Provide a role based consistent view of CAPA across enterprise business units for management with a deep insight and learning dashboards on issues and actions across enterprise.
Implements a comprehensive CAPA systems to better manage usage of resources and solutions covering business units to ensure production cost savings. Measure efforts and costs for effective resolutions. Provide deep insights into customer issues/corrective actions to help enterprises optimize their processes and costs.

Solution

• Hybrid and modular REST APIs for managing the business workflow, notifications and audits.
• Integrated dashboard with deep analytics on the issues and actions and multiple visualizations to enable process and cost optimizations.
• Integrated machine learning to forecast volume of issues, specific inputs on processes in business units.

Benefits

• Single repository for all customer complaints and solutions accessible across business units.
• Mitigation of risks and improvement of processes.
• Analytics on types of issues, actions and opportunities for process optimizations and cost savings.
• Predictive analytics on volume and stress areas.

Technoogy Stack

• Apache solr for search and filter.
• Spring Boot REST API's.
• AngularJS for web and mobile UI.
• Django framework for Admin management.
• Ngx-Charts for visualization, D/W for analytics.